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Cookie Policy

Effective 14 June 2026

1. About This Policy

This Cookie Policy explains how Insurteam AG ("the Company," "we," "us," or "our"), 21 Bahnhofstrasse, Zurich 8001, Switzerland, uses cookies and similar technologies on insruteam.com. It supplements our Privacy Policy. Because Switzerland follows a prior-consent model aligned with ePrivacy principles under the revised FADP, analytics and non-essential cookies are only set after you give explicit consent.

2. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, store preferences, and measure usage. We also use related technologies such as browser local storage and session tokens where needed for site operation.

3. Your Consent

The Company does not set non-essential cookies (analytics, preferences, marketing) until you give your prior consent through our cookie banner. The banner appears on your first visit and presents two clear choices: accept all cookies or decline non-essential ones. You can change your choice at any time by using the "Cookie preferences" link in the footer or by clearing your browser's local storage.

Strictly necessary cookies do not require consent. They are the minimum required for the Service to function and cannot be switched off through the banner.

4. Categories of Cookies We Use

Category Examples Lifetime Legal basis
Strictly necessary Session token, CSRF protection, cookie-consent record Session to 12 months Legitimate interest / contract performance
Preferences Language, UI state Up to 12 months Consent
Analytics Self-hosted analytics, anonymised page-view data Up to 13 months Consent
Marketing Not currently used N/A Consent (if introduced)

5. Third-Party Cookies

Some cookies may be set by third-party providers acting as the Company's data processors (for example, an analytics service operating under a data-processing agreement). The Company enables such cookies only after you have given consent through the banner. Third-party processors are contractually bound to process data solely on the Company's instructions and under the standards required by the revised FADP.

6. Managing Cookies

  • Use the cookie banner that appears on your first visit to accept, decline, or customise your consent.
  • Use the "Cookie preferences" link in the footer of any page to reopen the banner and change your choice at any time.
  • Your browser settings allow you to block or delete cookies at the device level; guidance is available at aboutcookies.org.
  • Browser-transmitted opt-out signals (for example, the Global Privacy Control) are honoured for analytics and marketing categories.

7. Changes

If the Company changes the cookies it uses in a material way, it will update this policy with a revised effective date and, where required under the revised FADP, request renewed consent from returning visitors.

8. Contact

Insurteam AG
21 Bahnhofstrasse
Zurich 8001
Switzerland
Email: [email protected]
Insurteam

Claims automation tooling for travel insurers. From first notice to settlement, automated.

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