Travel claims settled before the flight lands
Insurteam reads your policy wording, verifies the reported loss, and closes eligible parametric cases in minutes. Your adjusters handle what requires judgment; the routine cases handle themselves.
The claim that follows a traveler home
A delayed flight is a textbook parametric case: threshold crossed, evidence clear, payout defined in the policy. Yet most travel insurers still route it through a manual queue where it waits days for an adjuster who has 200 other files open. The traveler files online, receives an acknowledgement, and then hears nothing until they are already unpacked.
Insurteam is the step between intake and the adjuster's desk that was always missing.
See how it works
Five stages, minutes not days
From the moment a claim arrives to the moment it is settled, every step is handled by Insurteam's pipeline. Your adjusters see only the cases that genuinely need them.
FNOL intake
Structured loss data arrives via API or portal submission. Insurteam parses and routes within seconds, no manual triage required.
Policy clause extraction
The LLM reads the relevant policy document, identifies the governing clauses, coverage triggers, and sub-limits specific to this claim type.
Loss verification and settlement
The reported event is verified against data sources. Parametric cases meeting the coverage threshold receive a structured settlement decision returned to your core system.
Numbers from the pipeline
Based on internal beta processing runs with early-access design partners. Numbers are indicative, not contractual guarantees.
Built specifically for travel claims
Generic automation tools were designed for IT workflows. Insurteam was built for policy language, parametric triggers, and claims data.
LLM policy extraction
Our model is trained on insurance contract structure, not general web text. It extracts coverage triggers, exclusions, and sub-limit stacking rules with 94% accuracy across 150+ policy variants.
Configurable parametric rules
Define your own parametric thresholds, delay durations, and payout formulas. The rules engine applies them consistently across every claim, with full audit trail.
REST API, no core migration
Insurteam sits in front of your existing TPA or policy administration system. Pass us the FNOL data and the policy document; we return a structured decision. Your core system never needs to change.
Swiss data governance
Policyholder data processed in Switzerland under FADP and GDPR frameworks. Data retained only for the duration defined in your processing agreement. Encryption at rest and in transit as standard.
From the teams running it
"Parametric flight-delay cases that used to sit in our queue for four to seven days are now closed before the customer boards the return leg. We piloted Insurteam across one product line and the adjuster workload on that line dropped noticeably."Head of Claims Operations Swiss regional travel insurer, early-access pilot partner (name withheld by agreement)
"Integration was straightforward via the REST API. We pass the FNOL data and the relevant policy document; Insurteam returns a structured decision with the extracted clause references. Our core system never had to change."Director of Digital Transformation Mid-size European travel insurance division, design partner (anonymized)
Works alongside your existing stack
Insurteam connects to common insurance-sector systems and data sources via REST API. No rip-and-replace required.
See Insurteam close a claim in real time
We walk you through a live claim from FNOL through settlement. No sales deck, no generic demo, just the actual pipeline running on a representative travel claim.